🔄 Return & Refund Policy

Eligibility for Returns

• Returns accepted within 30 days of delivery.
• Items must be unused, in original condition, and in original packaging.
• Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items

• Gift cards, digital products, and final sale items are non-refundable.
• Used or damaged items (unless due to our error) cannot be returned.

Refunds

• Once we receive your return, we will inspect it and notify you.
• Approved refunds will be processed within 5-7 business days back to your original payment method.
• If you haven’t received a refund yet, check with your bank or payment provider.

Exchanges

• We only replace items if damaged or defective. Contact us at [your support email].

Return Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to our error.
• We recommend using a trackable shipping service.

To start a return, email us at info@thestanbang.com